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Get in Touch
Choose the best way to reach us based on your needs. We're here to help!
Email Support
Get help via email within 24 hours
support@chargen.app
Live Chat
Chat with our support team in real-time
Available 9AM-6PM EST
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Frequently Asked Questions
How long does it take to get a response?
We typically respond to all inquiries within 24 hours during business days.
What information should I include in my message?
Please include your name, email, and a detailed description of your question or issue.
Do you offer technical support?
Yes, our technical support team is available to help with any platform-related issues.
Can I request a feature or report a bug?
Absolutely! We welcome feature requests and bug reports to improve our platform.
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